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About the Role This hybrid role combines hands-on website management (updates, performance, functionality) with organic search strategy — ideal for a VA who can both build/maintain a site and optimize it to rank. Responsibilities • Maintain and update the practice website (pages, forms, clinician bios, blog posts) • Monitor site speed, uptime, mobile usability, and fix technical issues • Conduct keyword research and optimize on-page SEO (titles, meta descriptions, headers, schema) • Manage Google Business Profile and local directory listings • Track rankings, traffic, and conversion metrics; report monthly • Ensure ADA/accessibility basics and HIPAA-conscious form handling (no PHI in unsecured forms) • Coordinate with the SEO/content calendar to publish optimized new content Requirements • Experience with a CMS (WordPress preferred) — able to make edits confidently • Demonstrated SEO experience with measurable results • Familiarity with Google Search Console, Google Analytics, and basic technical SEO • Comfortable with HTML/CSS troubleshooting at a basic level • Strong written English and attention to detail Nice to Have • Experience in healthcare, wellness, or professional services websites • Bilingual English/Spanish site content experience • Familiarity with HIPAA-compliant web forms/scheduling widgets How to Apply Submit your application through the ATTT (Assistant to the Therapist) job board. Vetted candidates receive priority review from participating mental health practices.
About the Role This role keeps the practice website accurate, functional, and professional — updating content, fixing issues, and supporting new pages or features as the practice grows. Responsibilities • Update website pages, clinician bios, service pages, and blog posts as directed • Monitor site uptime, broken links, and page load performance • Manage contact forms, scheduling widgets, and other client-facing tools • Implement design/layout changes and new page builds • Ensure HIPAA-conscious handling of any client-facing forms (no unsecured PHI collection) • Perform routine backups, plugin/theme updates, and basic security monitoring • Coordinate with marketing/SEO team on new content rollout Requirements • Experience managing a website on a CMS (WordPress preferred) • Basic HTML/CSS troubleshooting skills • Comfortable with plugins, forms, and scheduling tool integrations • Strong attention to detail — a broken form or bad link costs the practice leads • Reliable and responsive to time-sensitive fixes Nice to Have • Experience with healthcare or wellness websites • Familiarity with accessibility (ADA) best practices • Basic graphic design skills (Canva or similar) How to Apply Submit your application through the ATTT (Assistant to the Therapist) job board. Vetted candidates receive priority review from participating mental health practices.
About the Role This hybrid role is ideal for a detail-oriented VA who wants ownership of the client journey from first contact through paid claim. You'll handle new client intake and screening, then carry that client through insurance verification, billing, and AR follow-up. Responsibilities • Respond to inbound inquiries, screen for fit, and schedule intake appointments • Verify insurance eligibility and benefits before and after intake • Submit claims, post payments, and follow up on denied or stalled claims • Monitor aging accounts receivable and communicate balances to clients • Maintain accurate, HIPAA-compliant records across intake and billing workflows • Track lead-to-client conversion and no-show/cancellation trends • Coordinate with clinicians and practice leadership on caseload and billing questions Requirements • Experience in both healthcare intake/scheduling AND medical billing • Familiarity with an EHR/clearinghouse (SimplePractice, TherapyNotes, or similar) • Comfortable with CPT/ICD-10 codes and insurance eligibility checks • Excellent written and verbal English communication • Strong organizational skills to manage two connected workflows without dropping either
About the Role This role manages the practice's revenue cycle — from claim submission through payment posting and denial follow-up — keeping accounts receivable low and cash flow healthy. Responsibilities • Submit clean claims to insurance payers via clearinghouse • Post payments and adjustments (ERA/EOB reconciliation) • Track and resolve denied, rejected, or stalled claims • Monitor aging accounts receivable and follow up on outstanding balances • Verify client insurance eligibility and benefits as needed • Communicate with clients regarding balances and payment plans, professionally and empathetically • Maintain accurate billing records in the EHR and flag discrepancies to leadership Requirements • Prior medical billing experience, ideally in behavioral/mental health • Familiarity with CPT/ICD-10 codes for outpatient mental health services • Experience with an EHR/clearinghouse (SimplePractice, TherapyNotes, or similar) • Strong analytical and follow-up skills — comfortable chasing down denied claims • Understands HIPAA confidentiality standards for financial and clinical data Nice to Have • Experience billing across multiple states or payer networks • Bilingual English/Spanish for client billing conversations • Experience with insurance credentialing/eligibility portals How to Apply Submit your application through the ATTT (Assistant to the Therapist) job board. Vetted candidates receive priority review from participating mental health practices.
About the Role This role manages day-to-day social media presence for a mental health practice — creating content that builds trust and community while carefully protecting client confidentiality and staying within mental health marketing best practices. Responsibilities • Plan and maintain a monthly content calendar across Instagram, Facebook, and LinkedIn • Design graphics and write captions for educational, seasonal, and awareness-day content • Schedule and publish posts using a social media management tool • Monitor comments/DMs and route clinical or sensitive questions to appropriate staff • Track engagement metrics and report on what's resonating • Repurpose blog and newsletter content into social-friendly formats • Stay current on mental health awareness campaigns (Pride Month, Mental Health Awareness Month, etc.) Requirements • Experience managing social media accounts for a business or brand • Strong graphic design skills (Canva or similar) • Excellent written English with a warm, professional tone • Understanding of client confidentiality — never posting identifiable client information • Reliable and consistent with posting schedules Nice to Have • Experience with LGBTQ+ affirming or culturally responsive brands • Bilingual English/Spanish content creation • Basic video editing (Reels/TikTok-style content) How to Apply Submit your application through the ATTT (Assistant to the Therapist) job board. Vetted candidates receive priority review from participating mental health practices.
About the Role This role owns organic search performance for a mental health practice's website — driving qualified leads through keyword strategy, on-page optimization, and content support, without ever compromising clinical professionalism or client privacy. Responsibilities • Conduct keyword research targeting local and service-specific search terms (e.g., "EMDR therapist [city]", "LGBTQ+ affirming therapy") • Optimize website pages, meta titles/descriptions, and headers for search performance • Manage and optimize Google Business Profile listings across all office locations • Build and monitor local citations and directory listings (Psychology Today, TherapyDen, etc.) • Track rankings, organic traffic, and lead-conversion metrics; report monthly • Support blog/content calendar with SEO-optimized topics and briefs • Recommend technical SEO fixes (site speed, mobile usability, schema markup) Requirements • Demonstrated SEO experience with measurable results (portfolio or case studies) • Proficiency with SEO tools (Google Search Console, Google Analytics, Ahrefs/SEMrush/Moz) • Understanding of local SEO for multi-location service businesses • Strong written English for optimizing client-facing content • Comfortable working within healthcare marketing compliance boundaries (no client testimonials/PHI) Nice to Have • Experience in healthcare, wellness, or professional services SEO • Bilingual English/Spanish content optimization experience • Familiarity with HIPAA-conscious marketing practices How to Apply Submit your application through the ATTT (Assistant to the Therapist) job board. Vetted candidates receive priority review from participating mental health practices.
About the Role Credentialing is the engine behind a practice's revenue — clinicians can't bill insurance until they're properly paneled. This role manages the full credentialing and re-credentialing lifecycle across multiple states and payers. Responsibilities • Prepare and submit initial credentialing and re-credentialing applications (CAQH, payer portals, Medicaid/Medicare where applicable) • Track license, malpractice insurance, and certification expiration dates and renewals • Follow up with payers on pending applications until fully paneled • Maintain a credentialing tracker with status, effective dates, and NPI/taxonomy details per clinician • Flag state-specific licensure or scope-of-practice issues to leadership • Support multi-state and multi-territory expansion credentialing projects • Maintain organized, audit-ready credentialing files Requirements • Experience with healthcare credentialing (CAQH, PECOS, payer enrollment portals) • Strong organizational skills and comfort managing multiple deadlines simultaneously • Excellent written English for payer correspondence • High attention to detail — small errors can delay a clinician's ability to bill • Understands HIPAA and confidentiality requirements around provider data Nice to Have • Experience credentialing behavioral health/mental health clinicians specifically • Familiarity with multi-state licensure requirements • Experience with Medicaid credentialing in Puerto Rico or other US territories How to Apply Submit your application through the ATTT (Assistant to the Therapist) job board. Vetted candidates receive priority review from participating mental health practices.
About the Role Mental health group practices rely on their Intake Coordinator to make a great first impression and get new clients scheduled quickly. You'll manage inbound inquiries, verify insurance eligibility, and match clients with the right clinician. Responsibilities • Respond promptly to phone, email, and web-form inquiries from prospective clients • Screen callers for fit (insurance, location/state licensure, presenting concern, clinician availability) • Schedule intake appointments and send confirmation/reminder communications • Run insurance eligibility and benefits checks prior to first session • Maintain accurate, HIPAA-compliant records in the practice's EHR • Track and follow up on unresponsive leads to reduce lost referrals • Coordinate with billing and clinical staff on caseload capacity Requirements • Prior intake, scheduling, or customer service experience (healthcare setting a plus) • Comfortable using an EHR/practice management system (e.g., SimplePractice, TherapyNotes) • Excellent written and verbal English communication skills • High attention to detail and follow-through • Understands and can maintain HIPAA confidentiality standards • Reliable internet connection and quiet, private workspace Nice to Have • Bilingual English/Spanish • Experience with LGBTQ+ affirming or culturally responsive care settings • Familiarity with insurance verification portals (Availity, payer portals) How to Apply